Crime & Traffic

The Chicago CityKey is an optional ID that residents of Chicago can get to access city services. This helps people who are undocumented or experiencing homelessness who might have problems getting or maintaining an ID.

What services can I access with a Chicago CityKey?

The Chicago CityKey gives you access to:

• Public transit (Ventra),
• Chicago Public Libraries,
• Services from city departments,
• Services from hospitals and clinics,
• Services from community banks and credit unions, and
• Discounts for recreation and entertainment, sports games, cultural institutions, and goods at partnering businesses.

You cannot use your Chicago CityKey to drive or travel at an airport.

How do I apply?

To apply for a Chicago CityKey ID, you need to schedule an appointment through the CityKey appointment system.

A resident’s housing status, criminal record, immigration status, and gender identity do not matter.

You must prove that you live in the City of Chicago and prove your identity. Read the applicant document materials to see what you need to bring to your appointment.

When will my CityKey expire?

The card is valid for different times based on age:

• 13 years and under 2 years
• 14 - 64 years old: 5 years
• 65 years old and over: Never Expires

How much does a CityKey cost?

According to the official website, the CityKey is free for the first 100,000 applicants. After that, there will be a fee. 

The fees are different based on age:

• 18 years and under: $5
• 19-64 years old: $10
• 65 years old and over: free

The applications fees are waived for:

• Low-income residents,
• Individuals experiencing homelessness,
• Domestic violence survivors,
• Members of the re-entry community,
• Veterans, and
• One Summer Chicago participants.

How can I get a replacement card?

To apply for a replacement card, you can make an appointment at City Hall or a print event. You will need to file a new application and show proof of identity and Chicago residence.